MiniLegend values privacy and uses customer information only as needed to run the website, respond to inquiries, quote builds, process orders, deliver products, and support customers. This Privacy Policy explains what we collect, how we use it, who receives it, and what choices you have.

1. Scope

This Privacy Policy applies to information collected through miniledgend.com, our forms, email communications, quote requests, custom-build inquiries, and related customer support interactions.

2. Information we collect

Depending on how you interact with us, we may collect:

  • Contact details such as your name, email address, phone number, company name, and shipping city or country.
  • Order and build details such as the model, engine type, finish preferences, rider information, venue requirements, and budget range.
  • Files you upload, including photos or videos you want us to use as paint or styling references.
  • Communications you send through forms, email, or phone.
  • Technical and usage data such as IP address, browser type, device type, referring page, and page interactions collected by our host or service providers.
  • Transaction details from payment processors, but not full card numbers stored directly by MiniLegend unless we explicitly tell you otherwise.

3. How we use information

We may use collected information to:

  • Respond to questions, quote requests, and build inquiries.
  • Prepare orders, invoices, shipping arrangements, and support communications.
  • Review uploaded references and determine whether we can match a requested color or design.
  • Operate, secure, and improve the website.
  • Prevent fraud, misuse, or unauthorized activity.
  • Comply with legal obligations and enforce our terms.
  • Send marketing updates only where permitted by law and consistent with your choices.

4. Browser storage, cookies, and similar tools

MiniLegend currently uses limited browser-based storage for site functionality, including remembering your theme selection and currency preference. Those tools may use local storage rather than a traditional cookie, but the practical effect is similar: they help the site remember your settings.

Our hosting providers and embedded third-party services may also log technical information automatically. For a more specific explanation of cookie-like technologies, see our Cookie Policy.

5. Third parties we may share information with

We may share information with service providers that help us run the business, such as:

  • Website hosting, form handling, and email-delivery providers.
  • Payment processors and invoicing providers.
  • Shipping carriers, freight brokers, and logistics partners.
  • Technology, analytics, security, or support vendors.
  • Professional advisers or authorities when required by law or to protect rights and safety.

We do not sell personal information for cash. If we ever materially change how information is shared, we will update this page.

6. Children’s privacy

MiniLegend products may be purchased for children, but the website is intended for parents, guardians, adult buyers, and business operators. We do not knowingly ask children under 13 to submit personal information through the website. If you believe a child under 13 has provided us personal information without appropriate parental involvement, contact us and we will review the request.

7. Data retention

We keep information only as long as reasonably necessary for quoting, order fulfillment, recordkeeping, fraud prevention, legal compliance, warranty support, and dispute resolution. Retention periods may vary depending on the type of information and the nature of the order.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information. No system can be guaranteed completely secure, but we try to collect only what we need, limit access, and use service providers that are appropriate for an ecommerce business of this size.

9. Your choices and rights

You may contact us to request access to, correction of, or deletion of certain personal information we hold, subject to verification and applicable law. You may also ask us to stop non-essential marketing emails. Some residents may have additional privacy rights under state law.

We do not currently configure this site to respond to browser Do Not Track signals in a distinct technical way. If that changes, we will update this Privacy Policy.

10. Third-party content and fonts

The website may rely on third-party services such as font libraries, form providers, payment providers, or embedded media. Those providers may receive technical information when your browser connects to them. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this Privacy Policy as the business, website tooling, payment flow, or legal requirements evolve. The effective date at the top of this page shows when this version was last updated.

12. Contact us

Privacy questions and requests should be sent to sales@miniledgend.com or by phone at (515) 412-4283.